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If you have a mental health disorder, then you know how frustrating it can be finding the right kind of treatment. Not that there isn’t a wide spectrum of treatment options, but not all of these options work for everyone. Depending on the individual, some of these options work really well while others fall flat. But that’s also why so many different options exist: No two people are alike, and no one medicine type works for everyone.

The types of treatment options vary, which can come from prescription pills, but also topical creams, ointments, and oils. In addition to these, there are also various therapy sessions, from traditional one-on-one styles and groups. Even these more traditional forms have their variations and are highly recommended along with prescribed medications. At the same time, while therapy is recommended, the prescribed meds may not be, as not all patients benefit from them. In fact, these meds can sometimes do more harm than good, making things worse for the patient.

EZCare Clinic wants to let you know all about emotional support animals, who are valid forms of treatment for those with mental and health disorders. Since other forms of therapy treatment are not always effective, an emotional support animal can be extremely beneficial for some patients. What an ESA does is provide comfort and security for the owner, which can result in strong bonds being formed between the two. Unlike a service animal, ESAs are not specially trained to do anything a regular domesticated pet would not already do. Instead, an ESA is essentially just a regular pet, with the main difference being that the owner requires them as a form of therapy. What’s more, the option for an ESA can range from the known cats and dogs, but also birds, pigs, rabbits, and snakes.

Make sure you contact EZCare Clinic if you think you can benefit from having an emotional support animal. You can come to us for receiving ESA letters that come signed by licensed doctors who will speak with you directly. These letters will let you fly on airplanes without being hassled by the airlines; they will also let you live in housing complexes that may otherwise not allow animals. Whether you want to come into our office or speak with one of our doctors via telehealth communication, we will be able to provide you with a genuine letter in both a PDF and physical form.

Is Legit? scam

Unfortunately, finding a genuine website that will provide you with a real emotional support animal letter is not always so easy. It can actually be a real challenge to find a site that isn’t trying to scam you of your money with fake letters or extra things you do not actually need. So many of these sites except for you to be looking online for an ESA letter, which is why they exist in the first place: to scam those who don’t know better.

Sites like are one such scam, and like other sites of its ilk, it follows similar patterns when it comes to what they say and what they provide. They are an interesting example because they seem to mainly advertise themselves as a service dog site. This is in itself is already problematic because it can cause one to think ESAs and service animals are similar when they really are not.

ServiceDogCertifications makes it seem like the process for service animals is like the one for ESAs, except that you never have to register your animal, dog or otherwise. Even if you wanted to register your pet as an ESA, you simply can’t because no registry for it exists. However, the site does allow you to purchase ID cards and vests, all of which are utterly useless for someone with an emotional support animal. If you have an ESA, all you need is the signed document, which is only for housing complexes and when you go on trips.

There are two other things to note about ServiceDogCertifications, starting with their lack of a street address on their homepage. While having no street address is a suspicious thing to be missing for a “legitimate” business, they also do not feature a number where they can be reached. They do have a contact form, but that appears to be it.

The other more serious thing to note is that claims to not actually offer ESA letters. They offer IDs, a paper certificate (which is just the ID information), and vests, but not the actual letters you would need. Instead, they refer out to, another scam website that is just as inauthentic as any other. The fact that this site has to refer out like that (to another scam site) just solidifies how illegitimate their business is.

How Does Service Dog Certifications Compare To

Service Dog Certifications fake addressQualifying for (or requires that you fill out a questionnaire or two and someone is supposed to look over that info; afterward you will be told whether or not you have been approved. does not do this; they have you speak with a licensed doctor either in person in our offices or over the phone or video chat. Your emotional support animal letter will be written and signed for you once the doctor has approved you. An ESA letter cannot be valid unless you speak directly with a licensed doctor.

An ESA letter from can cost between $150 for the basic package, and $199 for the full package. It might appear more costly than other sites, but that’s only because Mango Clinic does things the right way. does not actually sell any ESA letters; they do sell $39 ID cards and extra ways to show off that information (like certificates that merely state the dog’s name and “registration number”).

If you want to get an ESA letter, it’s as easy as visiting our website and setting up an appointment to speak with one of our licensed doctors., as we know, does not offer anything like this. If you did it through the other website they link to, they would just have you fill out a questionnaire and not speak with an actual licensed doctor. has no guarantees since they don’t even sell actual ESA letters. Unlike them or any other sites like them, offers full a money-back guarantee for whatever reason.

Let EZCare Clinic help you get a legitimate ESA letter today. Visit our website or call us to set up your appointment to speak with a licensed doctor today.

Ezcare ESA form button


What Is An Emotional Support Animal?

For those who suffer from physical or mental health disorders, finding the right kind of recovery can be very difficult. Prescription pills are common, but they are not always safe or the right choice. Everyone is different and reacts to medicine in their own ways, so pills and other forms do not work for everyone. Therapy is usually recommended along with prescription medicine, but even this is not always helpful. While speaking with someone is important and vital to recovery, it does not always get the job done in a way that fully helps the person. In these cases, the patient may look elsewhere for recovery or for alternative medicine that can help them in ways more traditional medicine cannot.

Emotional support animals are an alternative form of therapy for people who have physical or health disorders. Whether it’s a dog, cat, pig, or snake, an ESA provides immense comfort and ease for their owners. They do not do this in any particular way; their presence is all that is needed for the owners to receive the effects of the treatment. This is why an ESA may not appear special on the surface because they’re just being themselves (a domesticated pet) is really all that they need to be. What does make them special is the relationship they share with their owners, who do not simply view them as pets. For those who have ESAs, they know that they can not go a day without them, as they are vital to their recovery and well being.

Due to how important ESAs are, EZCare Clinic offers owners the chance to get an officially signed emotional support animal letter. If you want to travel or look for a new place to live, you will want to be with your ESA every step of the way. But it’s very easy for airlines and landlords to not allow animals of any kind, regardless of the situation. This is why ESA letters are so vital, as they provide a valid and legal reason for why you must always have your animal companion with you at all times. With this document, not only will airlines and landlords allow you to keep your ESA, but you will not be charged any additional fees for doing so. You will have peace of mind when making your next trip or when looking for a new place to live. As long as the ESA letter comes from a legitimate business that has you speak directly with a licensed doctor, you will have nothing to worry about.

Is A Scam?read reviews

Getting a genuine emotional support animal letter is important because it is very easy to come across fraudulent websites online that are only in the business of scamming people. These sites take advantage of those who don’t know better and don’t know what to look out for when browsing online for an ESA letter.

Many of these scam sites follow patterns that can be easily identified once you have seen enough of them. is no exception, as it provides some of the most egregious examples of this. For starters, the most obvious sign of these misleading sites is the way they provide you the letter. First, you fill out a questionnaire, then wait for someone to look it over, after which you will be approved for a letter. One of the interesting differences with FreeMyPaws is that they claim a therapist will contact you via telephone once your form has been looked over. likes to bundle service animals and emotional support animals together, which is highly problematic because these two are not the same thing. In the realm of getting any type of documentation, for example, what you would get for a service animal differs from that of an ESA. This is because service animals are trained and registered because they help their owners with very specific tasks. Since an ESA is essentially just a regular animal companion to everyone except the owner, nothing more is needed other than a letter from a licensed doctor.

However, FreeMyPaws wants to make you think you need so much more than just an ESA letter, which is where things get really weird. To set the scene, there are a variety of products sold on their site that are supposed to cater to Emotional Support Animal owners, but the two most important are the ID kits and “Therapist Reference Letter.” The kits come with a vest, ID cards, tags, and a certificate; contrary to what you might think, that certificate is apparently not the letter. Plenty of other sites would be more than pleased with just selling you that kit and calling it a day, but that’s not how Free My Paws plays it. They actually have a separate product (the therapist letter) which is the actual ESA letter. The product page for this is actually where it is stated you would be speaking with a therapist via the phone. Why they would try to sell you both of these is any one’s guess, until you remember they take advantage of people’s ignorance when it comes to ESA letters. Many who might visit this site and this product page won’t realize the difference of having one or the other (or both), so Free My Paws takes the risk and sells both to the same potential customers. Even though one of these products would render the other useless, it doesn’t matter because it’s likely the person purchasing one or the other (or both) doesn’t know any better.

Two more quick things to point out about is the lack of a physical address and the fact that they claim you can register your ESA. Let it be known that you cannot nor do you ever register your animal companion as an ESA. This is not something that exists; if any of these sites ever makes the claim or implication that your ESA must be registered, stay far away. As for the physical address, any legitimate business should have one, so for it to be missing completely on their website is another red flag.

How Does Compare To

It should be no surprise that EZCareClinic is the clear winner versus, from the way you get your letter to the customer support we provide for each of our patients. While FreeMyPaws just has you fill out a form and maybe speak with someone, EZCare always has you speak with a licensed doctor who will be able to properly evaluate you. Instead of useless ID kits and questionable letters, EZCare can get you an official ESA document both electronically and physically that comes with full customer support and renewal discounts.

FreeMyPaws kits go for $49 to $139, depending on how much money you want to throw away on useless accessories; their “Therapist Reference Letter” sells for $125. EZCare Clinic doctors consultation costs $150 for a basic package and $199 for the full ESA package which includes all additional paperwork you might need for 12 months. These letters come with full customer support, renewal discounts, document additions, and revisions.

If you don’t want to get scammed by one of the many websites out there, then make your appointment with EZCare Clinic. Call us or visit our appointments webpage today.

Ezcare ESA form button
Click to apply for a legitimate Emotional Support Animal Letter.


The use of emotional support animals (ESA) has been a hot button topic in recent years. Thanks to wide-spread abuse, individuals who suffer from debilitating mental or emotional disabilities may find themselves in a situation where they need to know their rights under California and Federal law.  Understanding the basic rules governing service dogs or support animals will allow you to be better prepared should any issue arise.

What is an emotional support animal?

While many people confuse support animals with service animals, it is important to note that they are different. A service dog provides the owners with a particular trained skill such as a visually impaired individual or someone that is blind or needs assistance with physical activities require a service animal. In contrast, animals that provide a therapeutic response would be considered a support animal.  A dog or other common domesticated animal that provides support to a disabled individual through companionship, affection, non-judgmental regard, or as being a distraction from issues can be an emotional support animal. Before an animal is deemed as an ESA, a diagnosis of a mental or emotional disability that significantly limits one or more of the daily major life activities must have been made by a qualified mental health professional. Animals that can be used for support may include other species; however, cats and dogs are the ones that typically come to mind. If the disabled person’s need is exclusively limited to a residential setting, any legal species of any age could qualify as an emotional support animal including cats, dogs, mice, rabbits, birds, hedgehogs, and ferrets. These animals are subject to the community’s species regulations, registration requirements, vaccination rules, and prohibitions. However, neither the federal government, the state of California or the city of San Diego requires any type of specialized training for an emotional support animal including basic obedience.

Types of protections for Emotional support animals

ESA Protections

The federal government enacted several measures designed to protect individuals who use service dogs or support animals. As well as adherence to the federal measures, California and San Diego have supported additional rules to govern ESAs.



Traveling can be an anxiety-producing task for anyone. For those who have severe emotional or mental illnesses, it can be debilitating. The Air Carrier Access Act (ACAA) under the Department of Transportation (DOT) protects the rights of individuals using emotional support animals. Guidelines mandate that the animal is allowed to travel in the cabin along with their disabled handler for free. DOT rules for air travel allow for stricter regulations than compared to other accommodations. “Unusual” animals such as snakes, reptiles, rodents, spiders and ferrets are not allowed due to safety concerns. In addition to these limitations, many air carriers have decided to require additional information before allowing travel with emotional support animals. Widespread abuse and the issues associated with them have necessitated that air carriers require proof from a licensed healthcare professional stating your mental health disability and the need for a service animal. This letter must be dated less than one year prior to traveling and follow a specific format. Contact should be made with the carrier well in advance of travel so that travelers have an adequate amount of time to gather all pertinent information. It is also recommended 48 hours prior to air travel; additional contact is made to ensure that there are no last-minute complications that would hinder your travel plans.

While the DOT has a separate policy for air travel, other forms of transportation (mass transit buses, commuter rails, ferries, etc.) is only required to make accommodations for individuals who use service animals and do not make a distinction between them and ESAs. The local provider is allowed to treat ESAs as pets under the same pricing policy, or they are allowed to ban them entirely. Additionally, neither the ACAA nor Americans with Disabilities Act (ADA) protections cover ESAs in any type of transient lodging. Those wishing to travel with ESAs must be prepared to seek pet-friendly accommodations while traveling. Locations can also legally charge a pet-fee for emotional support animals, limit the types of animals and place additional requirements as they see fit.


Working With An ESA San Diego

As in all fifty states, employers in California are required to make reasonable accommodations for employees with disabilities. While the federal government has created a gray area when it comes to including those who use emotional support animals, California has decided to include support animals in the workplace an appropriate accommodation. Although the federal government only requires employers to have fifteen or more employees before they are subject to this law, California and San Diego make the law a requirement once the employer has a minimum of five employees.

Employers also have some protections under California law. If the accommodations would cause “undue hardship” exemption from the law might be warranted. Examples of “undue hardships” could be exuberant cost or the nature of the accommodation, the size and number of employees of the facility and the employer, the type of operation or how providing the accommodation would affect the facility and the employer. In addition to protections against undue hardships, employers have a right to expect any support animal to be free from offensive odors, has been housebroken, well behaved and not endanger the health or safety of anyone in the workplace including the handler.


The Department of Housing and Urban Development under the Fair Housing Act (FHA) has mandated that tenants or potential tenants have rights regarding emotional support animals. Reasonable accommodations designed to ensure that people with disabilities have equal protection to use and enjoy an apartment or house are strictly enforced.

Reasonable accommodations, as in employment laws would be a change or exception to a policy that would prevent a disabled individual from performing one or more functions related to life such as working or living independently. Tenants who live in San Diego and require an emotional support animal cannot be denied the right to live with their ESA unless the animal poses a threat to the safety of others or would cause significant damage to the property of others. While some landlords may believe that speculation or fear of an animal is justification for not adhering to this law, the decision must be based on factual evidence of a specific animal’s conduct.

Because the laws regarding emotional support animals are fairly new, many property owners do not know or understand the guidelines set forth by the federal or state government. If you have received your first ESA letter and are unsure of what to do next, there are few basic rules that you should remember. Additional requirements for individuals with ESAs is prohibited. For example, property owners are only entitled to the ESA letter from a qualified healthcare professional and are not entitled to any additional information or demands. Contact with the professional is limited to verifying that the letter is valid and does not include any specific medical information including but not limited to medications or course of treatment. In fact, directly contacting the healthcare professional is not advised. If a property owner or landlord suspects the information provided is fraudulent, such verification should be handled by legal representation.

ESAs cannot be required to wear identifying tags or garments nor can owners be assessed fees or deposits normally required for individuals with pets no matter what species or breed.

Property owners do have certain protections under the laws just as employers do. Though they cannot demand deposits or fees for emotional support animals, they can legally charge the tenant for repairs if the property has been damaged by the animal.

Unfortunately, public places are not required to admit emotional support animals regardless of the requirement to admit service animals. Many places in San Diego are friendly to emotional support animals however, there are just as many who do not understand their purpose. Being prepared to discuss the benefits of ESAs with misinformed businesses and individuals could help you advocate for yourself and others. Please keep in mind that although emotional support animals have numerous protections, it is imperative that ESA owners respect laws that are designed to protect others as well.

How to obtain an Emotional Support Animal in San Diego

If you feel you would benefit from an emotional support animal and live or work in San Diego, the first step would be to consult your licensed mental health professional. To legally qualify you must be certified as emotionally disabled by a licensed psychologist, therapist, psychiatrist or other properly licensed or certified mental health professional. Once diagnosed and it is determined that you would benefit from an ESA in California, a letter from that provider can be issued that outlines your specific mental or emotional disability and your need for that animal can be issued. It can take some time for this process but once completed you the benefits you will receive from your animal is worth the wait.

Give us a call at EZCare Clinic at (415) 966-0848; we’re open 7 days a week, from 11:00 am to 7:00 pm PST. Or you can click here to schedule an appointment online to get your ESA today.

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