Is Emotional Support Animal Letter From Waggy Pet a Scam?

Through our years of experience, the professionals at EzCare Medical Clinic have seen the positive effect an Emotional Support Animal Letter can have on those with emotional or mental disorders. As crucial parts of their therapy, these pets should be able to accompany their owners on planes and live with them in housing even when no pets are usually allowed. That’s where ESA letters come in. When patients designate their pets as emotional support animals, they can live and travel with them for no additional fees.

Click the button below to get an ESA care recommendation.

Getting an ESA letter is not a complicated process if you simply follow the guidelines. However, there are plenty of scam sites out there that try to trick those who need ESA letters and provide invalid certificates or letters or claim to ‘register’ their pets. One such service is the waggy pet. Here is what we found out about this scam website.

1. What Is Waggy Pet?

Waggy pet is an online service that claims to offer Emotional Support Animal letters as well as combination packages. Their packages are priced at $90 for three-day delivery and $110 for same-day delivery. These prices are the first sign of a scam as they are low. We charge $199 for our letters because of the time our licensed physicians and mental health professionals take to interview patients and ensure they are providing a valid ESA letter.

2. Is Waggy Pet legit?

Waggy pet is not an obvious scam, and it takes a little digging to identify the red flags. While the lower cost is the first sign, it does not in and of itself reveal the site as inauthentic. We next looked at the physical location that is listed on the bottom of the site. Under the terms and conditions, there is no company name or address, and the address on the site cannot be verified. This is another red flag that this is not a legit business. We also tried calling the phone number listed on the site multiple times and never received an answer.

Here is where Waggy pet located  – at the UPS store.

3334 Rochester Rd. #156
Troy, MI 48083


ESA Scam Address
Waggy pets | Real or Fake?


Waggy ESA

A legitimate business offering online ESA letters must have a physical location where their physicians and therapists work out of. We make this easy to find on our website, and it’s listed under our terms. We also have a phone number clearly designated on our site, and we have customer service professionals answering it seven days a week from 11 am to 7 pm.

Click the button below to get an authentic emotional support animal letter online.

Waggy pet does not utilize the fraudulent term ‘ESA registration’ and has a phone number and address on their website, which makes it more difficult to discover they are a scam site. However, we did the extra digging needed to identify this scam so that you do not get stuck with a Waggy ESA letter that is not valid and wastes your precious time and money.

When you work with EzCare Clinic, you will know you’re working with a legitimate service that takes the time to interview you and qualify you for a valid Emotional Support Animal Letter. We even guarantee the letter so you can have peace of mind that your beloved pet can live and travel with you.


Fake ESA Care Letter
Signs of Authentic ESA Letter


3. Waggy Pet Unlicensed Practice of Medicine

Literally, you are not buying a letter; you are getting a consultation with a licensed doctor and receiving a prescription afterward. In order to get this prescription, you have to speak with a licensed MD via telehealth or in-person. The name of the doctor or the clinic should be available on the website, so anyone can verify it with the Medical Board or the State Agency. It might be considered as an Unlicensed Practice of Medicine if someone is hiding their name.

Click the button below to book an appointment with a licensed ESA care physician.

To verify a clinic as a legitimate medical service, you can visit the Medical Board website in your state. From there, you type in the name “Waggy,” and would see the license number, but that is not the case, and no information is found. The only conclusion we can make is that this service is trying to make us believe they are real doctors, which we were unable to verify with the Medical Board. Verify the doctor or clinic before using any service!

Book an appointment with Ezcare Clinic to get assistance from licensed healthcare professionals!

ESA Letter
Emotional Support Animal Letter


  • Kris Gatto

    November 20, 2018 at 10:07 am

    I paid for letters and kit. Rrceived letters. Was very happy with airline travel letter BUT very unhappy that there is no general letter that states that Leila can go anywhere with me. Like restaurants, theatres, etc. I really need her with me everywhere I go and people are more and more asking to see her papers. Can you provide such a letter for me? I am willing to pay extra. Thank you.
    I believe I used my old email ([email protected]) to register her. Please use my new email list ed below.


    • marketing

      November 20, 2018 at 11:26 am

      Unfortunately, what you are requesting is more in the realm of a service animal and not an emotional support animal letter. In order for your pet to be able to accompany they require special training. We apologize for that inconvenience.


    • Sally

      March 13, 2019 at 7:41 am

      You are requesting a service dog and that don’t come with registration. You have to be disabled and get a letter from your treating doctor. Not some scam website.


  • Paige Phelps

    April 10, 2019 at 2:40 pm

    I think this place might as well be a scam. I paid for the letter and the airline didn’t let me on the plane with my dog. When I requested a refund from Waggy since the letter didn’t work, they said – We have written 10,000 of successful letters, let us know if you need anything else. Thanks Waggy, so helpful…… I would highly recommend not using this service! I have also had endless issues accessing their website… I can’t access anything.


    • Lisa

      September 22, 2019 at 9:03 am

      Did it work for housing?


  • Emma

    July 31, 2019 at 10:11 am

    Just found your site when going to renew my letter with Waggy-it worked for me for the last year in my apartment! Have never tried using the letter for a flight. But it worked for me for housing!


    • Tim

      August 3, 2019 at 12:00 am

      Sometimes landlords do not check if it is a legit one, but why would you want to risk. They are providing medical services without a license – unlicensed practice of medicine


  • pdscenter

    August 13, 2019 at 3:20 am

    THANKS for the sharing of information about ESA LETTERthe landlord. and emotional support animal letter.


  • Wade Puttbrese

    November 10, 2019 at 2:30 pm

    They have an address on their website… and the website is from 2018…. so I do t know this site is obviously trying to sell their service makes me feel like is legit and this site just wants to over charge idk there’s no way to really tell unless you pay for the service… and test it out. Best way is to go to a professional… have health care cover it….. cheaper and for sure legit


    • Reviewer

      November 11, 2019 at 12:44 pm

      The address provided by them is the UPS store – which is not a good sign


  • Steve

    December 10, 2019 at 5:46 am

    waggy is a medium to connect you with a mental health professional. They don’t claim to be a mental health professional (read their Terms). On my ESA letter from them, the physical address for my licensed health professional, along with her license Is listed at the bottom of my ESA letter. Below is the address of the mental health professional:

    ESA Health Professionals, PLLC
    5237 Summerlin Commons #367
    Fort Myers, FL 33907
    (239) 449-9500


    • Denny

      December 12, 2019 at 12:09 pm

      The address provided by you is a Virtual Office building and on the state paperwork you can see that mail is forwarded to waggy MI address. This website is created to fool you.

      The main problem that you never spoke to a licensed health professional its just on your paper. Are you sure that your health professional is aware of signing your paperwork? Do you believe speaking to a waggys sales representative is enough to call your ESA letter legitimate? Are you sure that when someone from airlines or housing will call this doctor to verify your letter they will be able to reach him? They will google your address and deny your letter just because of a virtual office.


  • Queen Darla

    October 9, 2020 at 9:06 am

    Don’t use Waggy pet. I never met with the therapist but they won’t Give a refund. They are nearly impossible to get ahold of. Avoid at all costs. There are other providers who are legit and more affordable.


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